How it works

Pricing

Free

• Gateways ≤ 5
• Sensors ≤ 20
• Data Packets Unlimited
• Support None

A Free account allows you to connect up to:
5 gateways and 20 sensors, collectible completely for free. Free accounts offer all the services and features as paid accounts, and provide an infrastructure base to install further components later.

Free

Register Free accounts are valid for three months maximum.

Free Package

• Gateways ≤ 5
• Sensors ≤ 20
• Data Packets Unlimited
• Support None

A Free account allows you to connect up to:
5 gateways and 20 sensors, collectible completely for free. Free accounts offer all the services and features as paid accounts, and provide an infrastructure base to install further components later.

Free

Register

Business

• Gateways ≤ 50
• Sensors ≤ 1,000
• Data Packets Unlimited
• Support Yes

The NOCXX Business Plan is our default paid service plan for users who require more capacity.
Up to 50 gateways serving 1,000 sensors

$299

Register

Business Package

• Gateways ≤ 50
• Sensors ≤ 1,000
• Data Packets Unlimited
• Support Yes

The NOCXX Business Plan is our default paid service plan for users who require more capacity.
Up to 50 gateways serving 1,000 sensors

$299

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Enterprise

• Gateways ≥ 51
• Sensors ≥ 1,001
• Data Packets Unlimited
• Support Yes

If your required sensor net is large enough, NOCXX is available under the Enterprise Plan for major business and industrial users.

Connect as many sensors and gateways as you need in whatever configuration is optimal.

Price on request

Register

Enterprise Package

• Gateways ≥ 51
• Sensors ≥ 1,001
• Data Packets Unlimited
• Support Yes

If your required sensor net is large enough, NOCXX is available under the Enterprise Plan for major business and industrial users.

Connect as many sensors and gateways as you need in whatever configuration is optimal.

Price on request

Request Price

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FAQS

• About NOCXX
  What is NOCXX ?

  NOCXX is a platform to manage and operate sensors and gateways to build an efficient LPWA Network. NOCXX also provides a robust and secure encryption layer.

  Is NOCXX a paid service ?

  NOCXX offers both Free and Paid plans.

  How can I apply for NOCXX ?

  You can apply for NOCXX through our dedicated website here .

  Can anyone apply for NOCXX?

  NOCXX provides platform services to corporations only, and registration is required.
• Application
  I would like to know how to apply for NOCXX.

  You can apply for NOCXX on our dedicated website via our contact form .

  Can I choose a plan while I apply for NOCXX ?

  When you apply for NOCXX several Plans are available depending on the size of the LPWA network you are willing to build.

  Is applying for NOCXX Free?

  NOCXX does have a Free Plan. However for larger networks our service has a monthly charge.

  What information do I need to apply for NOCXX?

  NOCXX provides platform services to corporations only. You are required to input your corporate information when you apply.
  Typically, registration will require your company name, department (optional), name, mail address, telephone number to contact, sex, date of birth, Client ID (also as Login ID, possible to set up at will), and login password.
• Plan
  What plans are available?

  NOCXX offers Free, Business and Enterprise plans depending on the size of your network.

  What does the Free Plan offer?

  Our Free Plan provides a trial environment to build a pilot LPWA network.

  What happens if the quantity of devices exceeds the restriction set with the Free Plan?

  The Free Plan has a set limit: further devices will not work.

  Are there any functional restrictions in the Free Plan?

  Aside from time and device quantity limits, the Free Plan has all the features of the two paid plans.

  What happens if I use the Free Plan for more than three months?

  If you did not change your plan to our Business or Enterprise Plan before the end of your Free Plan term all registered data will be automatically deleted.

  What is the difference between the Free Plan and the Business Plan?

  The quantity of gateways and sensors you can register and manage is different. The Free Plan is a trial and can only support 5 gateways and 20 sensors for up to one month. The Business Plan supports up to 50 gateways and 1000 sensors.

  Is there any problem if we provide our own network service using the Free Plan?

  The Free Plan supports your local network, but is only valid for three months.

  How can I change my plan?

  We will provide a function to upgrade from one plan to another.

  What does the Business Plan offer?

  Our Business Plan is a paid service for users willing to build a LPWA network with a larger capacity. You can register up to 50 gateways and 1000 sensors.

  What happens if the quantity of registered devices exceeds the limitation set by the Business Plan?

  Registrations exceeding the restricted quantities is not possible unless you apply for the Enterprise Plan.

  Can I change from the Business Plan to the Free Plan?

  That is not currently possible.

  What does the Enterprise Plan offer?

  The Enterprise Plan is a dedicated plan for users who are building an original LoRaWAN network for wide area. The use charge is quoted as per your requirement.
• Dashboard
  What offers the Dashboard function?

  You can visualize the outline of your LPWA network on NOCXX's dashboard. For example, connected status of your gateways/sensors, monitoring errors and operation status of all gateways.

  Can I modify the content displayed on my dashboard ?

  You cannot modify the content displayed on your dashboard.
• Gateway
  What is a gateway ？

  A Gateway is a base station to be connected with sensors in order to build a LPWA Network. You need internet connectivity between a gateway and NOCXX.

  How can I set up a gateway?

  Please set up the following information in your gateway.
  ・network server address: users.NOCXX.com
  ・gateway ID: optional (hexadecimal/16 characters)
  ・port: 5600 (Uplink) 5601 (Downlink)
  Please make sure you set the above values of gateway ID and port as they are essential to connect to NOCXX. "

  How do I register gateways on NOCXX?

  You can register them by accessing "adding gateway" in NOCXX.
  You need to set the gateway ID (value set in your gateway) for registration.

  The gateway does not connect to NOCXX.

  Please check the following:
  1. Is your gateway ID registered in NOCXX?
  2. Is the port used by your gateway correct?
  3. Is your gateway connected to internet?
  4. Is our IP address assigned to your gateway? (In some cases, you might have to reboot the gateway.)

  Can a sensor communicate with a specific gateway only?

  Sensors cannot communicate with a specific gateway only. Sensors communicate data to all reachable gateways and transmit through the first gateway receiving it.

  Can I know which gateway is used for the communication?

  You can verify which gateway transmitted the data in the "log" menu of NOCXX.

  Is there any way to register several gateways at once?

  You can import them using a CSV file format defined in NOCXX.

  Can I download the information of a gateway?

  It can be exported in a CSV format file.
• Sensor
  This system uses the internet. Will the data collected be secure?

  You do not have to worry about any leakage of data to others because the communication between the sensors and NOCXX is fully encrypted.

  How do I set up a sensor?

  The following information is necessary to set up for sensors. (In the case of OTAA certification).
  ・Appkey
  ・DevEUI（in most cases, the sensor will already have been set up)
  ・AppEUI
  Please keep Appkey and DevEUI safe definitely as the same values are necessary for NOCXX.
  ABP can be used for authentication.

  How can I register a sensor?

  You can register a sensor in the ""adding sensor"" section of NOCXX.
  If you are using OTAA, a DevEUI（unique value of sensor) appkey will be necessary for the registration.

  What is OTAA ?

  OTAA is an abbreviation for "Over-the-Air Activation". It is a device authentication protocol widely used to securely exchange data by means of 2 encryption keys (AppSKey and NwkSKey).

  What is ABP ?

  ABP is an abbreviation for "Activation By Personalization". It is a way to carry out encryption and decryption process by sharing two encryption keys (AppSKey and NwkSKey) in advance between a sensor and a server.

  How do I choose between OTAA and ABP?

  Please check which protocol your sensor supports? If it supports both, we recommend OTAA for higher security.

  My sensor does not connect to NOCXX.

  Please check the following:
  1. Is the status of each sensor's DevAddr, DevEUI and Appkey the same?（In the case of ABP:v DevAddr, AppSKey, NwkSKey)
  2. Is the location of your sensor too far from the gateway registered on NOCXX?
  3. Can you confirm your gateway is connected to NOCXX?

  How can I view my sensor's data?

  NOCXX does not offer a data visualization function for now. However you can check your received data by hexadecimal values in "FPayloadDeciphered" in "details" of "log". In order to display your data in a graph format or table, please send your data to a dataserver using our APIs.

  My sensor does not transmit data to NOCXX.

  Please check the following;
  1. Is the sensor Class C ?
  2. Have you configured your sensor to Class C in ""Setting sensor"" of NOCXX ?
  3. In ""Setting sensor"" of NOCXX, does the transmission number correspond to the information set in the sensor ?

  What is Class A ?

  Class A is limited for data uploading from the sensor. This setting is widely used in LoRaWAN and has a extremely low power consumption

  What is Class C？

  Class C enables push delivery to sensor at any time. On the other hand, it has a higher power consumption in comparison with Class A as it allows continuous data reception.

  What is multicasting?

  Multicast is a mechanism to transmit the same data to multiple ClassC compliant sensors at once. To operate multicast, set the authentication method of the sensor to "ABP" and enable multicast setting (check the check box).

  Is there any way to register multiple sensors at once?

  Multicast is a mechanism to transmit the same data to multiple ClassC compliant sensors at once. To operate multicast, set the authentication method of the sensor to "ABP" and enable multicast setting (check the check box).

  Can I download the information of my registered sensors?

  Information from your sensors can be exported as a CSV file.
• Data server
  What is a dataserver?

  The role of NOCXX is to manage and operate gateways and sensors to build a LPWA network. NOCXX does not have the function to store data transmitted from sensors. A data server is a server to store such data transmitted from deployed sensors.

  How do I communicate with a dataserver?

  You can register a data server in the "adding dataserver" tab. NOCXX provides APIs to exchange data with a data server.

  What are the available protocols to communicate with a data server?

  You can use HTTP and HTTS to communicate with a data server.

  Can I display my data without a data server?

  Our company does not currently have a default data server display service. However the data transmitted from "FPayloadDeciphered" in "details" of "log" can be confirmed in hexadecimal values. We are preparing an application server linked to a default data server in a very near future.
• Log
  What can I learn with the logs?

  The logs allow you to confirm details of packets transmitted and received by the sensors.

  Can I access logs of a specific sensor?

  You can access specific logs by specifying the sensor and using the retrieval function.

  Can I specify the period of time of logs I want to verify?

  You can verify logs within a specific time period by using the time set function.

  Can I download logs?

  You can export logs to a CSV file.

  There is no data in my logs.

  A reception anomaly has occurred during the data reception process from the sensor. Please check the status of connection and registration of gateways and sensors.
• Monitoring
  What can I monitor?

  You can monitor connection status between gateways and sensors.

  Why do monitoring errors occur?

  Monitoring errors occur when the connection of a device or reception of data for a certain period of time cannot be confirmed. You can specify this period of time.

  What happens when an error occurs?

  NOCXX will automatically generate an error email notice if the setting is active. An current error is displayed on the dashboard. Once NOCXX has confirmed the device is reconnected and data reception a recovery confirmation email notice will be sent.

  Is there any other way to receive error messages?

  Currently email is the only way to receive error messages.

  Is there any way to stop email notices ?

  Please make the mail address blank.
• Statistical Data
• User Management
  What can I do in User Management ?

  You can create a new user and change settings.

  How can I create a new user ?

  Please login with at least a Manager authority account then choose "new user" in user list.

  How many users can I add?

  There is no restriction for user numbers.

  What kind of authority does a Manager have?

  A Manager has full authority on operations. Essential parts of the network operation such as registration of gateways and data servers and new user creation can only be done by a Manager.

  What kind of authority does an Operator have?

  Operators can enable the sensor management part of a LPWA network. They can also complete registration, browse sensors and view logs.

  What authority does a User have?

  A User has the authority to monitor the network. Even though registration of gateways and sensors are not possible, a user can set up monitoring, browse dashboard and list of sensors.

  Is it possble to change the authority after a user has been created?

  It is possible to switch User accounts to Operator status. Manager authority is strictly reserved to the first account registered with necessary corporate information. No additional Manager account can be created.

  Can I set up a new authority ?

  Authorities are limited to Manager, Operator and User in NOCXX's system. Custom authorities are not currently available.

  What is a Client ID ?

  A Client ID is a unique ID to recognize a customer in NOCXX. Client IDs cannot be changed because gateway and sensor registered by a customer are all managed with the Client ID.
• Cancellation
• Login
  I cannot log in NOCXX?

  Please make sure your login ID and Password is the one you registered and caps lock is switched off.

  We forgot the password of Client ID.

  Please kindly inform that you want to "have your password re-issued" together with your client ID and registered mail address, using our NOCXX support form.

  We forgot the password of Operator and User ID.

  Please login with manager authorization account (client ID) to change password and inform the ID user.

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